Shipping Policy

 

Thank you for visiting and shopping at My Website (Verdant Mirage). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Update this section if your processing time exceeds 2-3 business days.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

Standard

4-8 business days( Canada 7-8 business days)

Free

Two Days

3 business days

$12.95

FedEx Overnight *

1-2 business days

$29.95

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

We can NOT deliver PO Boxes and Military Addresses (APO, FPO)

We are unable to deliver to Alaska and Hawaii.

We are unable to deliver to Yukon, Prince Edward Island, and the Northwest Territories in Canada.

Delivery delays can occasionally occur.

 

Update this section based on carriers you support.

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Update this section if you do not ship to P.O. boxes or APO/FPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

My Website (Verdant Mirage) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

For US customers

The warehouse is located within the United States, so no customs duties will be incurred for shipments.

 

Damages

 

My Website (Verdant Mirage) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the U.S. and Canada